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Start with offline checks, then narrow daemon logs to the failing component.

Check the installation

doctor identifies PATH shadowing, install state, runtime location, Gateway, credential source, telemetry state, crash-reporting state, and daemon state.

Read daemon logs

Use --grep, --until, and --tail to narrow the output. Known credential patterns are scrubbed, but verbose API logging can still contain request or response data. Read logs before sharing them.

Change privacy settings

ATLANAI_NO_TELEMETRY=1 and DO_NOT_TRACK=1 override the stored telemetry setting. Crash reports and usage telemetry are separate controls.

Collect a support bundle

The bundle contains diagnostics, not model content by design. Inspect it before sending it outside your organization.